Shipping and Refunds Policy

Shipping Policy

All orders are processed within 3 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

  • For calculated shipping rates: Free shipping for orders over $250
  • Flat rate $9.95 for orders under $250

Shipping Options

Price

2-10 Day Shipping (Order under $250)

$9.95

2-10 Day Shipping (Order over $250)

Free

2-4 Day Shipping

1-2 Day Shipping

Based on total order weight

NOTE: We are not responsible for shipping carrier delays.

Friendly
Support

Free Shipping
over $250

Secure Online
Payment

30 Day Reurn Policy

Refunds Policy

Refunds Policy
We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. 

In the event that your order arrives damaged in any way, please email us as soon as possible at Oodlebeds@gmail.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

We will send you an email once your return has been received and inspected to advise you that we have received your returned item. We will also notify you if your refund has been approved or rejected. If you are authorized, your refund will be processed and a credit will be made to your credit card or original mode of payment within a certain amount of days.

Order Process

01.

Orders are processed in 2-3 business days, excluding weekends and holidays. Items that are pre-ordered are processed within 2-3 business days of their arrival in stock.

02.

Orders that are successfully placed will receive an e-mail confirmation with the order details. If you haven't received an email, please check your spam folder or contact us for confirmation.

03.

If you have any questions about your order, please contact us right away at Oodlebeds@gmail.com. We will be unable to make changes to your order once it has been shipped.

04.

Please double-check that you have entered the correct address. We are not liable for non-delivery due to address errors that you provide. We will refund the original order if an order is returned due to an incorrect address.
Is it free shipping?

Yes! We offer free shipping Australia wide for Orders over $250

Orders under $250 are charged at a flat shipping rate of $9.95

How long does it take to receive my order?

Orders will be processed within 1-2 business days (Monday to Friday, excluding holidays). If your order contains any Archives item(s), please allow an additional 2-3 business days to process. Archives items will be shipped separately from regular items
How will my order be shipped?

Your order will be shipped by one of our shipping partners depending on your shipping address:
 

My order has already been shipped but I need to update the address. What should I do?

Please contact us as soon as possible if you need to change your address.
Keep in mind that a rerouting fee may be charged by the courier to change your address.